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Friday, August 25, 2006

Top 10 Stupid Things that Smart IT Pros Still Do

#10 Let vendor upgrade timetables define your path of least resistance. Waiting for Vista? Need we say more?

#9 Install all software with default settings. Why risk a need to explore interacting choices among complex applications? Let malware authors do it.

#8 Let users set de facto policy for password complexity and change interval. Anything else will lead to countless tech support calls. Who has time for that, when the systems keep getting cracked (by attackers who find passwords with a dictionary search)?

#7 Assume that hardware and software vendors will tell you what you need to know. Service bulletins and patch notices take all the reading time you can spare. There aren't enough hours in the day to see what your fellow IT pros are saying and doing

#6 Never get out in the office and walk around with open eyes and ears. People will tell you what they need by e-mail Watching people try to do their work, or listening to concerns about performance, or seeing passwords on Post-It notes under keyboards, won't tell you anything you really want to know.

#5 Behave like a system administrator, not like a center of innovation and strategy. Just keep the email trains running on time. No one really wants to see you as a key resource for product launch or marketing campaign plans

#4 Treat IT as a world unto itself. Physical security is for the rent-a-cops on night watch. Web site design is for the marketing droids You're a technologist: that's your only job.

#3 Speak to the rest of the company only in numbers. If you'd wanted to be a speaker at crucial meetings, you'd have been a drama major. If you'd wanted to be a clear and persuasive writer, you'd have been an English major Your work speaks for itself.

#2 Act like an employee, not like a member of a professional community. Conferences, technical publications and carefully selected on-line resources take time Just stay in the basement and keep those trains running.

#1 Keep doing things manually, again and again and again. Learning automation techniques and acquiring system management tools is just too hard.

posted via eWeek

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